Our commitment to privacy
The ReelPur Inc. (“REELPUR”) values its customers and respects their privacy.
By using theÂ www.reelpur.comÂ website and/or making online purchases of products, you agree to the terms and conditions of REELPUR™s policy. If our policy changes in the future, we will notify our customers and website users of any such changes by posting an updated policy on our website.
Following the posting of such changes, your continued use of theÂ www.reelpur.comÂ website will constitute your acceptance of these changes and you will be bound by such changes. If you do not continue to use theÂ www.reelpur.comÂ website following a change to our policy but take no other action with respect to your personal information, our use of that information will remain subject to our policy as it was in effect prior to the change. You are responsible for regularly reviewing this policy and any changes thereto.
We may offer you the ability to connect with our website, or use our applications, services, and tools using a mobile device, either through a mobile application or via a mobile optimized website. The provisions of this policy apply to all such mobile access and use of mobile devices. This policy will be referenced by all such mobile applications or mobile optimized websites.
What kind of information does REELPUR collect?
We may collect personal information from you when you save or otherwise provide your personal information to us, such as by setting up a user account and password, logging in as a registered user of www.reelpur.com, searching for a product, making an order for a product, providing information in your account (and you might have more than one, if you’ve used more than one e-mail address when shopping with us), interacting with us by phone, e-mail, or through our websites, mobile optimized websites, mobile applications or otherwise or if you complete an entry form to participate in a contest, promotion or survey, whether online or at one of our partnersâ€™ retail stores. As a result of these actions, you might supply us with personal information, such as your name, e-mail and postal addresses, phone number(s), credit card information, names of people to whom purchases have been shipped, including address and telephone numbers, product interest information and financial information and in certain circumstances, your opinions and individual preferences. We may also maintain a record of your product interests and acquire information about you from our present and future affiliates or divisions (collectively, “REELPUR Affiliates”). When you visit our website, we may also gather certain information automatically and store it in log files. This information may include without limitation browser information, Internet Service Provider (ISP), operating system, Internet Protocol (IP) addresses or other device identifiers, location and date/time stamp.
REELPUR’s website is intended for use by adults. REELPUR does not knowingly collect any personal information from children under the age of 13. Those under age 13 should not use REELPUR’s website or provide REELPUR with any personal information.
For what purpose does REELPUR collect my information?
REELPUR may use your personal information to (i) process your order and to answer questions about the status of your order; (ii) send you or your friends, relatives or associates, products that you have ordered; (iii) maintain contact with you and provide you with ongoing customized service; (iv) communicate with you (via email, mail or otherwise) and provide you with promotional materials and additional information regarding our products, services, surveys, contests, promotions and special offers; (v) help us learn more about your shopping preferences; and (vi) conduct marketing and performance research, to assist us in measuring our customer service, benchmarking our performance and to help us improve our shopping experience and product offerings. As provided below, you may always choose not to receive promotional materials or marketing information.
Does REELPUR share my information with third parties
If you visit or purchase products on the www.reelpur.com website, participate in a contest, survey, promotion or special offer, or shop at REELPUR or any REELPUR Affiliate, we may share your personal information with that REELPUR Affiliate, so that it can communicate with you (whether by email, mail or otherwise) and provide you with promotional materials and additional information about its products, services, contests, promotions and special offers that may be of interest to you, or collect and use that information subject to and for other purposes contemplated by this policy.
We do not sell or rent your personal information to non-affiliated third parties except as permitted by law. However, in the event of a sale of all or substantially all of our business or another similar transaction, we may transfer or disclose your personal information to a purchaser or prospective purchaser, who may collect, use and disclose such information for the purposes of evaluating the proposed transaction or operating and managing the affairs of the acquired business, or for other purposes identified in this policy.
We may transfer personal information to non-affiliated third parties for processing pursuant to agreements that prohibit the third parties from using or disclosing the personal information other than for the purpose of processing and which impose security safeguards appropriate to the sensitivity of the information.
We may also use third-party advertising agencies to collect data and/or serve ads when you visit our websites. These agencies may use information (not including your name, address, email address or telephone number) about your visits to this website in order to provide tailored advertisements about goods and services of interest to you. If you would like more information about this practice or opt-out of receiving these ads, visitÂ http://optout.networkadvertising.org/.
We reserve the right to disclose your personal information as required by law, in response to legal process and law enforcement requests, and as necessary to protect the property, interests and rights of REELPUR and the REELPUR Affiliates.
How can I exercise my choices about receiving promotions?
We only want to communicate with you if you want to hear from us. If you prefer not to receive promotional information from us or other REELPUR Affiliates, or if you do not want us to use your information to enhance your shopping experience, please let us know by using one of the following methods: (i) call us at 1-514-577-4552, or (ii) email us at email@example.com, or (iii) send your request to REELPUR Customer Services, 352 Ã‰douard-Laberge, Mercier, QC, Canada, J6R 0G7. Please be sure to include your full name and the e-mail address you used when you registered with or made a purchase from us. It may take up to 2 â€“ 4 weeks to process your postal mail request, during which period you may continue to receive communications from REELPUR or other REELPUR Affiliates. You may also unsubscribe from REELPUR Email services by using the unsubscribe link at the bottom of any promotional message you receive from REELPUR.
How can I access or change my personal information, withdraw my consent, or make inquiries or complaints in relation to this policy and REELPURâ€™s privacy practices?
REELPUR will ensure that the personal information it collects is as accurate, complete, and up-to-date as is necessary for the purposes for which it will be used. You are entitled to request access to and correct your personal information collected by us. In order to make such a request, or if you have any questions or to make any complaint in relation to this policy and REELPURâ€™s privacy practices, please contact our privacy officer by writing to:
Mercier, QCÂ J6R 0G7
If you have consented to the collection, use and/or disclosure of personal information as identified herein, please note that you can also withdraw your consent at any time by communicating with our privacy officer at the above address.
How long is personal information retained?
We will keep your personal information only as long as is reasonably necessary for the purposes described in this policy or such longer period as may be required by applicable law.
How is personal information secured?
We have adopted appropriate measures to ensure the confidentiality of personal information and to safeguard personal information against loss or theft, as well as unauthorized access, disclosure, copying, use or modification, in light of, among other things, the sensitivity of the information and the purposes for which it is to be used. Furthermore, each and every REELPUR employee, mandatory or agent must abide by this policy.
When you use our mobile optimized website or our mobile application, we may receive information about your location and your mobile device, including a unique identifier for your device. REELPUR and our service providers may use and store this information to provide you with location-based services, search results, and other customized content. REELPUR will provide notifications only to those customers who accept to receive such notifications. Most mobile devices allow you to control or disable location services in the device’s setting’s menu. If you have questions about how to disable your device’s location services, we recommend you contact your mobile service carrier or the manufacturer of your particular device.
REELPUR Photo Sharing policy
REELPUR PHOTO SHARE #REELPURLover
Thanks for sharing your photo with REELPUR. We like your photo and would like to share it on our social media. But first, we need your permission to use your photo in this way. Please review the terms and conditions below. If you agree with the fine print, respond to our request using the hashtag #REELPURLover.
- By responding to our request with the hashtag #REELPURLover, you hereby grant to REELPUR Inc., its affiliates, subsidiaries, franchisees, advertising and promotional agencies, and their agents and representatives (collectively, â€œREELPURâ€), the irrevocable, unrestricted, royalty-free worldwide right to use, incorporate, publish, display, broadcast, edit, modify, prepare derivative works and distribute any materials, content, illustrations, photos, videos, comments, or information relating to the photo (hereinafter, â€œMaterialâ€) in whole or in part, including those bearing your name, voice, image, likeness, and/or any other identifiable representation of yourself (collectively, â€œYour Likenessâ€). The Material may appear in any form, style, color or medium throughout the world, whether now known or hereinafter devised, including without limitation, photographs, videotapes, films, sound recordings, software, drawings, prints, broadcast, in-store displays, internet, email, catalog, REELPUR websites, REELPUR social networking web pages, and all forms of print, radio, television, home-video, CD ROM, DVD, and other interactive electronic media, in perpetuity without any compensation, consideration or consent.
- By responding to our request with the hashtag #REELPURLover, you warrant and represent that: (a) you are the author of the Material and own all rights to use it or, alternatively, have the right to grant us the rights described above; (b) you have paid or will pay in full any fees or other payments that may be related to the use of the Material; (c) the Material does not infringe upon the copyrights, trademarks, rights of privacy, publicity or other intellectual property or other rights of any person or entity; (d) publication of the Material via various medias will not infringe on the rights of any third parties; (e) you have obtained permission from all persons whose name, voice, image, likeness and/or any other identifiable representation are included in the Material. You will indemnify and hold harmless REELPUR from any claims to the contrary.
- REELPUR reserves the right to alter, change or modify the Material, in its sole discretion. You hereby waive any right you may have to inspect or approve the finished materials or any part or element thereof that incorporates Your Likeness.
- By responding to our request with the hashtag #REELPURLover, you hereby acknowledge and agree to the above in consideration of the opportunity given to you by REELPUR to appear or have your Material appear in our promotional materials. You acknowledge that you have fully read and understand this document and that you have had any questions regarding its effect or the meaning of its terms answered to my satisfaction. You certify that you are at least 18 years of age.